Privacy Policy - HostelDesk

1 Introduction

Welcome to HostelDesk. Your privacy is our priority. This Privacy Policy outlines how HostelDesk ("we," "our," or "us") collects, uses, and protects your information when you use our application. We are committed to transparency and the highest standards of data security.

By using HostelDesk, you agree to the collection and use of information in accordance with this policy. Our platform is designed to simplify hostel management while keeping user data safe and private.

2 Data Collection

To provide a functional and secure hostel management experience, we collect specific information necessary for administrative and operational purposes:

Personal Identification Full name, email address, and phone number for authentication and communication.
Hostel Records Room numbers, bed allocation, and attendance records for administrative management.
Payment Information Fee payment status and digital receipts (we do not store credit card numbers).
Required Verification Identification documents strictly for mandatory resident verification by hostel administrators.

3 How We Use Data

HostelDesk uses the collected data purely for hostel management purposes. We do not use your data for advertising or profiling. Key uses include:

Securing your account via Supabase authentication.

Managing resident directories for authorized wardens.

Processing maintenance requests and meal attendance.

Third-Party Services & Non-Sale

Your data is handled with the utmost care and respect for your privacy.

We Do Not Sell Data

HostelDesk explicitly states that we do not sell, rent, or trade student data to third parties for marketing or any other purposes.

Supabase Infrastructure

We use Supabase for secure backend storage. Your data is handled according to their enterprise-grade security protocols.

4 Data Security & Encryption

We implement industry-standard encryption and security practices to protect your hostel records:

SSL/TLS Transit Encryption for all data in motion.

AES-256 At Rest Database encryption via Supabase.

5 User Rights & Deletion

You have the right to access, update, or delete your personal information. We believe in "The Right to be Forgotten."

Account Deletion Portal Request permanent removal of your data.

You can also manage your data within the app settings or email us at hosteldesk247@gmail.com.

Contact Our Privacy Team

For any questions regarding this Privacy Policy or your personal data, reach out to our compliance officers:

Email Address hosteldesk247@gmail.com

Headquarters Bangalore, India